Hi, Tiffany. This is a great example of a real-life situation! With the deeper understanding we draw from this course, we must implement this knowledge to the real world. Facile generalizations are far too commonly argued, while lacking substantial facts. Communications skills, empathy, and a foundational understanding are all great tools to bring to the table. Your resolute approach to these conversations, open to understanding more is admirable. Thank you very much for sharing!