Hi Robert, I liked this very practical example. It can be surprisingly stressful when apartment mail is chaotic even though it shouldn’t take much to organize it! There are so many opportunities around us like this to perform small gestures that could go a long way to make someone’s day better and perhaps eventually start a conversation. It can be hard to make the time and effort but it can make a profound impact on someone, especially if the act of service like this is done anonymously or without expecting anything in return.